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Before We Start

2:22

Today's Presenters

3:57

Poll Questions

5:09

About OPTIX

7:09

Partner Institutions

8:40

The OPTIX Process

9:48

What This Webinar Is (And Is Not)

10:30

Begone Paper-heavy, Cash-centric Operations

11:36

How does digitization affect the FSPs and its clients?

14:00

Digitized Loan Origination Process

15:41

Co-design Solutions With Your Target Users

17:23

Behaviors are hard to change

18:51

Digitizing is not just for credit, savings too!

21:24

Targeting and Structured Savings Conversations

23:49

At face value, Mobile Money servicing is a win-win

26:11

Business Case and Group Cohesion Are Not Givens

30:06

A Window Into Conversations Not Heard

33:46

A Window Into Conversations Not Unheard Anymore

35:54

The What, When and Where of Field Officer Conversations

37:48

Fintech Partnership to increase retention and savings balances

39:15

Open Questions for FSPs as they Transform

42:42

One last Poll Question!

44:49
Leapfrogging Microfinance Institutions into the Digital Age
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2018May 24
With the entry of new financial services actors relying on alternative credit scoring, artificial intelligence, machine learning, and other cutting-edge technologies, how can Microfinance Institutions stay relevant and reap the benefits of technology in a digital age? The opportunities with fintech approaches are bountiful - improve lending decisions, reduce operational risks, increase efficiency, reach new clients, enhance customer relations. Yet, going digital is extremely complex and the challenges can be dreadful. Microfinance institutions know their customers, often among the lowest-income segments, very well and have forged relationships over years of dedicated hard work. Yet little of this precious data and information is digitized to embrace fintech opportunities. Watch this webinar to know how can MFIs truly reap the benefits of going digital.

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BFA Global

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